Four taps to fresh.
No phone calls. No folding. No guessing. A single flow that takes your laundry from your floor to our ICU and back to your door, with live tracking your laundromat could never give you.
Open the app & pick services
Select from Wash & Fold, Sneaker Clean, Wigs & Hair Wash, Blankets, Duvets, Carpet Wash, Rug Wash or Mattress ICU. Set quantities. Total price updates live, no hidden fees.
- Live pricing
- Multi-service baskets
- Real-time slot availability
Tell us where & when
Drop a pin on any address in East London & surrounds. Pick a 2-hour window between 08:00 and 20:00, any day of the week.
- Pin-point addressing
- Same-day slots
- Weekend & evening windows
We collect in ICU-grade bags
A uniformed Cleanic technician arrives in a tracked EV, weighs your items, issues a digital intake chart, and seals each batch in a tamper-evident, breathable garment bag.
- Uniformed technicians
- Tamper-evident sealing
- Photographic intake chart
Fresh at your door in 24hrs
Tracked pickup โ ICU protocol โ QC โ sealed delivery. Cards on file auto-charge on confirmation of delivery. Rate the experience in one tap.
- 24-hour standard SLA
- Live tracking like Uber
- One-tap rating & tips
What happens after we seal the bag.
Six phases. Scientifically dosed. Every garment gets a digital chart you can read in-app.
Insured up to R50,000/item
Highest cap in SA consumer laundry. Declared value on heirlooms.
24-hour SLA or R0
Miss the window? Your pickup is on us, no fine print.
Free re-clean within 72 hours
If you spot anything off, hit re-clean in the app. No questions.
Answers, before you need to ask.
How the monthly package works
A package is a weight of laundry for the month, not a number of bags. Run it below with real weights and watch the allowance move.
The short version
You buy a weight of laundry for the month. We weigh what we collect, and that weight comes off your allowance. Nothing is charged per bag while your allowance lasts.
Step 1 ยท Choose a monthly allowance
Step 2 ยท Run the month
Step 3 ยท The same thing in words
You book a pickup and say roughly what is going out. No figure is agreed yet and nothing is charged.
The technician weighs the bag at your door. That reading is the only number that matters.
The weight comes off your monthly allowance. On Standard you start with 40KG.
The wash happens and the bag comes back. Still nothing charged.
When the last kilogram is used the plan pauses. Beyond that, orders are priced per order.
On the 1st your allowance resets to 40KG. Whatever you did not use does not carry over.
Step 4 ยท What people ask
Cash or card on your first delivery of the month. Not at the door when we collect, and not per bag.
Nothing is refunded. The allowance is for the month and resets on the 1st, so a light month costs the same as a full one.
The plan pauses. Anything further that month is charged per order, so you are never billed twice for the same kilograms.
No. A Standard plan covers laundry by weight, pickups and returns. Sneaker cleans, blanket care and duvets are ordered separately, so they are never taken off your 40KG.
Yes. The allowance can be split with family or friends you add, and any kilograms you take back return to the pool.
Change or cancel before the 1st and it takes effect that month. The allowance resets to the new plan figure.
