CleanicSchedule a pickupTerms of Service
Last updated: 3 September 2026
The service
We collect, clean, dry, fold and return your laundry. Pickup and delivery windows are booked through the app.
Pricing
Estimates are confirmed by the driver at pickup after inspecting your items. Final totals may vary from the estimate if weights or item counts differ.
Loss and damage
Every item is checked in and bagged at pickup. Report any issue within 48 hours of delivery and we will make it right: repair, replacement or credit.
Scheduling
You may reschedule or cancel a pickup free of charge up to 2 hours before the window. Cancellations after that may incur a small fee.
Your account
Keep your phone number up to date, order updates are sent there. You are responsible for activity on your account.
Questions
Email [email protected] or phone 078 047 2090. Prefer to talk in the app? Chat with us.
Buying on a plan?
Monthly plans, kilograms and sharing rules are explained on the plans page.
See plansHow we handle your data
What we store, why we store it and how to ask us to delete it.